Refunds & Cancellations Policy
Effective Date: October 2026 • Fair, transparent, and hassle-free refund process for all customers.
1. 14-Day Money-Back Guarantee
At LeadFlow Pro, customer satisfaction is our top priority. We stand firmly behind the quality of our lead generation Chrome Extension. If LeadFlow Pro does not meet your business prospecting and local export requirements, you are entitled to a 100% full refund within 14 days from your original purchase date.
2. Cancellation Policy for Digital Products
Because LeadFlow Pro is a digitally delivered software product, license keys are generated and dispatched immediately upon payment confirmation.
- Immediate Cancellation: You may cancel your order at any time within 14 calendar days of your payment by contacting our support desk.
- No Cancellation Penalties: There are no cancellation fees, administrative deductions, or restocking charges. You will receive the entire purchase amount back (₹3,999 INR / $49 USD).
- Subscription Cancellation: Since LeadFlow Pro is sold under a Lifetime License model (one-time payment), there are zero recurring monthly or yearly subscription fees to cancel.
3. Mode of Refund & Processing Timelines
- UPI Payments (GPay, PhonePe, Paytm, BHIM): 2 to 4 business days directly to your linked bank account.
- Debit / Credit Cards: 5 to 7 working days depending on your issuing bank's settlement cycle.
- NetBanking / Wallets: 3 to 5 business days.
4. Step-by-Step: How to Request a Refund
Requesting a refund is simple and requires no complicated paperwork:
- Send an email to our official support team at support@throw.digital from the email address used during purchase.
- Include your Order Reference (e.g.,
ORD-XXXX-XXXX) or transaction ID from Cashfree. - Our support team will acknowledge your request within 24 hours and initiate the Cashfree refund reversal immediately.
5. License Revocation Upon Refund
Upon issuance of a refund, the associated cryptographic lifetime license key and device bindings will be automatically deactivated in our licensing database. Users will no longer have access to the premium features of the extension.
6. Support & Grievance Contact
If you have any questions or have not received your refund within the stipulated timeline, please reach out to us directly:
Email: support@throw.digital
Registered Office: 2nd Cross, BTM Layout, Bangalore